©1997, Mike Molloy, Mountain Data Systems

Presented to the
Estes Park [Colorado]
Internet Computer
User's Group (EPICUG)

March 19, 1997

It doesn't work!
Do you really need tech support?
Visit the vendor's web site
Try a FAQ attack
Visit a newsgroup
What to do with what you learn
Patches and updates
Other tech support resources
Summary


Many terms in this presentation are linked to the
Internet Literacy Consultants Glossary of Internet Terms.

Created: March 05, 1997. Last updated: March 06, 1997
©1997, Mike Molloy, Mountain Data Systems